Customer Experience Ambassador

3 days ago

Port Macquarie, New South Wales, Australia beBeeGuest Full time $60,000 - $100,000

Unlock new opportunities in a dynamic and customer-centric environment. As a Guest Experience Host, you will be at the forefront of delivering exceptional guest experiences.

Key Responsibilities:
  • Engage with guests and owners upon arrival, providing personalized assistance and registration services.
  • Offer expert knowledge on local attractions, ensuring guests make the most of their stay.
  • Ensure timely completion of departmental paperwork, maintaining accurate records and compliance.
  • Cultivate effective communication skills, utilizing various equipment such as telephones, facsimiles, and computers to enhance guest interactions.
  • Collaborate with colleagues to generate sales appointments for our sales centers, meeting qualification specifications.
  • Develop meaningful connections with guests, creating memorable experiences that drive loyalty and satisfaction.
  • Work closely with resort operations teams to provide seamless and high-level service, addressing guest needs promptly and efficiently.

Our organization fosters a culture of growth and development, offering resources such as professional development funding, exclusive hotel stays, and exciting career prospects.

We prioritize inclusivity and excellence, creating an environment where creativity and teamwork thrive. By supporting each other's aspirations, we unlock new possibilities and push boundaries together.

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