Senior Workforce Planning and Optimization Lead

1 week ago

Melbourne, Victoria, Australia beBeeWorkforce Full time $143,000 - $173,000

About us

We are the world's premier provider of risk and claims management services.

Our mission is to be a trusted steward of our clients' assets, delivering exceptional outcomes for their health and financial wellbeing.

**Key Responsibilities:**

Our ideal candidate will provide workforce data and strategic recommendations to support teams with workforce management and planning.

Responsibilities include:

- Developing industry leading workforce planning and reporting capability
- Providing high-level data analytics to enhance business decisions and operational efficiency/profit
- Collaborating with senior leadership to build staff satisfaction levels through effective planning of staff onboarding Building workforce optimisation to suit business needs, new operational hours and days, including when teams are able to work in the office
- Creating and maintaining Business Unit continuity plans to ensure continued delivery of agreed service levels
- Maintaining a plan of expected staffing requirements over and critically reviewing and recommending operational resource plans
- Developing the capability of the Workforce Planning team in order to provide a superior workforce management service
- Report on inefficiencies or loss of productivity during the reporting period Identify gaps in the planning strategies, and work with the relevant Senior Leaders to develop solutions and processes to ensure services meet business expectations.

**Required Skills and Qualifications:**

Our ideal candidate should possess:

Ability to interpret customer needs and operational performance, and recommend pragmatic next steps of analysis Critical and creative thinking ability Highly developed interpersonal and people leadership skills, including ability to connect with and influence people at all levels Sophisticated numeracy and analytical skills, and strong attention to detail Experience in managing performance through qualitative and quantitative metrics Ability to deliver insights within time restraints in an engaging, clear and concise manner. Relevant tertiary degree - IT, Business, Accounting Strong abilities using resource planning software, MS Excel or MS PowerPoint to produce clear, concise documents, reports and presentations

**What We Offer:**

We offer attractive remuneration packaging & flexible work arrangements - including WFH Paid Parental Leave Excellent Working Environment - friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities; Exciting career - as our Company grows, so do the opportunities for our people; Opportunities for ongoing education and development; Service and performance recognition awards; and employee assistance program for yourself and immediate family members

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