Customer Service Representative Bondi NSW

2 weeks ago


Bondi Junction, New South Wales, Australia Bupa Full time
About Bupa Dental Bondi Junction

We are seeking a skilled and experienced Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our patients, providing a warm and welcoming experience. Your role will include managing appointments, answering phone calls, updating patient records, and supporting the Practice Manager and clinical team.

Key Responsibilities:
  • Meet and greet patients, providing a great first impression
  • Book and amend appointments, answering the phone, updating patient records
  • Supporting the Practice Manager and clinical team with the smooth running of the practice
  • Making patients aware of dental services and offers
  • Handling payments
  • Accessing sensitive information whilst maintaining patient confidentiality
  • High-end patient care; building and maintaining relationships with all clients in a friendly and warm manner

What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A supportive and dynamic work environment
  • Professional development opportunities

Requirements:
  • Previous dental reception experience preferred but not essential
  • Exceptional communication and interpersonal skills
  • Passionate about customer service and patient care
  • Organised with attention to detail
  • Ability to build rapport with patients, in a cheerful and light-hearted manner

How to Apply:
Applications should be submitted via the "Apply Now" button. We look forward to hearing from you

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