
Service Delivery Manager
1 week ago
Experience an exciting career opportunity as a Service Delivery Manager with our top-performing consultancy based in Perth.
About the Role:
We are seeking an accomplished IT and Technology Professional Services Service Delivery Manager to lead our customer-facing teams, ensuring delivery quality management and maximising customer relationships.
Key Responsibilities:
- Cross-Functional Team Leadership: Directly manage cross-functional teams across various disciplines, ensuring effective collaboration and communication.
- Business Growth & Development: Develop and implement strategies to drive business growth and expansion.
- Client Relationship Management: Manage client relationships and grow business through leveraging these relationships.
- Talent Acquisition: Hire and recruit contractors and permanent staff to meet the business's growth needs.
Essential Experience & Skills:
- Customer-Facing Expertise: Proven track record of delivering exceptional customer service and experience.
- Leadership Qualities: Excellent leadership skills with the ability to effectively direct multiple teams.
- Talent Acquisition: Proven ability to hire and recruit top talent.
- Business Acumen: Experience in developing and implementing commercial growth strategies.
About Our Ideal Candidate:
The ideal candidate will have solid customer-facing experience, excellent leadership qualities, and a proven track record of driving business growth and expansion.
Benefits:
This is a fantastic opportunity to join a dynamic organisation with clients across WA and globally.
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