
Financial Services Expert
5 days ago
About this role
We are seeking a skilled Banking Consultant to join our team. The ideal candidate will have exceptional customer focus and experience in providing seamless banking experiences.
Key responsibilities:
- Meet each customer's end-to-end financial needs across transaction activities, needs-based conversations, and educating them on digital solutions.
- Be part of a collaborative team and act as a role model and peer coach to deliver the best possible customer experience.
- Contribute to a significant uplift in customer engagement and advocacy, and create real customer value.
The successful candidate will have:
- Exceptional customer focus - retail experience is an advantage.
- Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage.
- Ability to multi-task and highly adaptable to change and ambiguity.
Benefits
We offer a range of benefits, including flexible working arrangements, access to health and wellbeing services, and discounts on selected products and services.
Join our team
You'll be part of a diverse team where the different backgrounds, perspectives, and life experiences of our people are celebrated. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.
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