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Director, Enforcement Operations Specialist

2 months ago

Brisbane, Queensland, Australia HUDSON Full time
About the Role

The Organisation - TMR delivering for Queensland Transport and Main Roads (TMR) is a vital government agency moving and connecting people, places, goods and services safely, efficiently and effectively around Queensland. Of significant scale and scope, TMR and its people share a common value - to drive positive change and to make a difference.

In this leadership role, you will add value to Queensland and support the creation of a single integrated transport network accessible to everyone. As Director, Enforcement Operations, you will lead the Camera Detected Offence Program (CDOP) and provide strategic direction and engagement in the delivery and installation of camera enforcement assets across Queensland.

Key Responsibilities
  • Lead the Camera Detected Offence Program (CDOP) and provide strategic direction and engagement in the delivery and installation of camera enforcement assets across Queensland.
  • Report to the Executive Director, Safer Roads Infrastructure (SRI), and contribute to the Unit's support of both TMR and the objectives of the 'Queensland Road Safety Strategy '.
  • Collaborate with Director peers (Safety Technology Assets and Safety Technology Systems) and key stakeholders across the Camera Detected Offence Program at an inter-agency and inter-government level (Local, State and Federal), TMR Districts/Branches, the Queensland Police Service, and beyond.
  • Interface with vendors and oversee associated contract administration and delivery.
  • Lead a newly created and combined team from TMR and the Queensland Police Service (~45 policy, enforcement camera subject matter experts), and be responsible for the day-to-day management of camera technology.
  • Ensure the end-to-end pre-adjudication, data management and prosecution support processes are connected, efficient and customer focused.
  • Prepare high level, timely, strategic advice for Government, TMR Senior Leaders and other critical stakeholders on issues relating to road safety strategy and policy, including camera enforcement technologies and operations.
  • Drive change across Government in line with emerging technological solutions and operational road safety initiatives.
Requirements
  • Subject matter knowledge is highly desirable for this opportunity, demonstrating alignment to the scale, scope and complexity of the operating environment of this role and TMR.
  • Specific knowledge of camera systems/relevant legislative parameters and contract management of enforcement programs/vendors in Australia.
  • Ability to proactively identify underlying causes of risks and issues, and develop contingency plans to ensure ongoing governance and legislative requirements are met.
  • Ability to read contentious and sensitive situations and respond appropriately to manage relationships and persuade stakeholders toward mutually beneficial outcomes.
  • Ability to remain composed during high-stakes situations, supporting the team to recognise gaps in information and seek advice to enable a prompt and considered response.
  • Ability to promote safety, respect, inclusion, and diversity within a workplace setting, whilst modelling customer centricity and further developing valued industry networks and client relationships.