Customer Service Professional

3 days ago

City Of Cockburn, Australia beBeeCustomerService Full time $60,000 - $95,000

Customer Service Officer Job Description

About the Role

The Customer Service Officer will play a crucial role in ensuring our customers receive exceptional service and support. The successful candidate will be responsible for providing supply chain services for the safe and sustainable distribution of products to the mining and construction industries.

This is a permanent full-time role based in Munster, WA.

  • Receiving and processing bulk and packaged product orders
  • Building and maintaining relationships with key stakeholders
  • Ensuring all parties in the supply chain adhere to current legislation
  • Liaising with carriers to ensure timely and cost-efficient deliveries for both bulk and packaged products to meet customer expectations
  • Ensuring procedures, work instructions, and standards are followed and up to date
  • Monitoring bulk customer silo levels
  • Performing general administration functions
Key Responsibilities
  • Excellent communication and interpersonal skills
  • Previous experience and knowledge of customer service in the bulk transport / mining / building and construction industries
  • Able to multitask and prioritise tasks effectively in a fast-paced environment
  • Flexible to work a rotational weekend roster and across dual locations when required – Kwinana and Munster
  • High level of computer literacy, including data entry
  • Strong desire to continuously improve processes
  • Experience in SAP an advantage
Benefits

Cockburn Cement recognises that diversity in our workforce drives innovation, encourages creativity, and better equips us to respond to the challenges facing our industry. We welcome applications from women and Indigenous people.

We are committed to increasing diversity within our workforce and our industry as a whole.

Candidates who succeed in this role will have the opportunity to work in a dynamic and diverse team, with opportunities for career growth and professional development.

  • Customer Service Professional

    4 days ago

    City Of Cockburn, Australia beBeeCustomer Full time $70,000 - $95,000

    Job OverviewWe are seeking a professional to ensure our customers receive exceptional service and support.The Sales and Marketing team provides supply chain services for the safe and sustainable distribution of Lime & Cement products to the mining and construction industries in Western Australia.

  • Customer Service Professional

    2 weeks ago

    City Of Cockburn, Australia beBeeCustomerService Full time $45,000 - $63,000

    Our organization is looking for a highly motivated individual to fill the role of Customer Service Representative.We are seeking an individual who is customer-focused, friendly and positive, with excellent communication skills and English language proficiency.A basic understanding of computer skills is required, including experience with pinning garments or...

  • Senior Customer Service Professional

    4 days ago

    City Of Cockburn, Australia beBeeCustomerService Full time $90,000 - $125,000

    As a customer-facing professional, you play a vital role in delivering exceptional service and support to our clients.Job DescriptionThis position is responsible for receiving and processing bulk product orders, building and maintaining relationships with key stakeholders, ensuring compliance with current legislation, liaising with carriers to ensure timely...

  • Customer Service and Administration Professional

    7 days ago

    City of Cockburn, Australia beBeeAdministration Full time $77,467 - $82,676

    About the RoleThis is an exciting opportunity for a customer service and administration professional to contribute to our busy Community Safety and Ranger Service team.Previous experience in customer service is crucial.Sound Microsoft Office skills and computer literacy are required.Effective time management skills with the ability to prioritize tasks are...

  • Excellent Customer Service Professional

    2 weeks ago

    City Of Cockburn, Australia beBeeCustomerFocus Full time $60,000 - $80,000

    A job that makes a difference in people's lives is waiting for you. Whether it's helping someone on the go or providing support in their daily routine, your role will be to make their experience smooth and pleasant.Key Responsibilities:Deliver Exceptional Customer Service: Put customers first and exceed their expectations by being proactive, empathetic, and...

  • Hosts & Hostesses Wanted - Customer Service Professionals

    6 days ago

    City Of Cockburn, Australia beBeeHospitality Full time $35,000 - $50,000

    Front of House Hospitality StaffWe are seeking a highly skilled and enthusiastic hospitality professional to join our front-of-house team.About the Role:This is an exciting opportunity for someone who enjoys working in a fast-paced environment, providing exceptional customer service and ensuring every guest has a memorable experience.Key...

  • Service Professional

    4 days ago

    City Of Cockburn, Australia beBeeServicing Full time $84,400 - $115,849

    Job Opportunity: Service AdvisorWe are seeking a highly skilled Service Advisor to join our team on a full-time basis.This role involves acting as the primary point of contact between us and our customers for all repair and maintenance work on their vehicles. Key responsibilities include:Maintaining a strong understanding of customer needs and service...

  • Service Delivery Professional

    1 week ago

    City of Cockburn, Australia beBeeCustomer Full time $75,000 - $85,000

    Service Delivery ProfessionalKey Responsibilities: We are seeking a dedicated Service Delivery Professional to join our team at one of the largest waste and recycling companies in the country. Deliver professional service to clients, visitors, and guests by responding promptly to their inquiries. Execute various administrative tasks including document...

  • Customer Service Officer

    1 week ago

    City Of Cockburn, Australia Randstad Full time

    Randstad has partnered exclusively with one of the largest waste and recycling companies in the country. Due to continued growth our client based in Jandakot is looking for a Customer Service Officer to join their team.ResponsibilitiesProvide a professional service to the business by welcoming all clients, visitors and guests in a friendly...

  • Customer Service Officer

    1 week ago

    City of Cockburn, Australia Randstad Full time

    Randstad has partnered exclusively with one of the largest waste and recycling companies in the country. Due to continued growth our client based in Jandakot is looking for a Customer Service Officer to join their team. ResponsibilitiesProvide a professional service to the business by welcoming all clients, visitors and guests in a friendly manner ...