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Gucci Client Advisor
2 months ago
About Us
Gucci is a global luxury fashion brand that values diversity, talent, and uniqueness. We're a community of people united by a passion for breaking new ground in the fashion world and beyond.
Job Summary
We're seeking a Full Time Client Advisor to join our dynamic team in our retail store. As a Client Advisor, you'll be responsible for offering every customer a unique experience and turning their dreams into a Gucci creation.
Your Role
- Drive and achieve individual and team Key Performance Indicators (KPIs), including sales targets, client outreaches, average ticket, Net Promoter Score (NPS), and conversion rate.
- Engage with clients and build long-term relationships using various clienteling tools to cultivate brand loyalty.
- Participate in ongoing product knowledge and sales training modules to stay up-to-date on the latest Gucci products and trends.
- Support the back-of-house team with cycle count and stock take processes as required.
Requirements
- Must have full availability across Monday – Sunday.
- Previous experience in luxury retail is advantageous.
- A brand ambassador with a passion for delivering great service.
- A team player willing to work together to achieve store targets and KPIs.
- Energetic with a positive attitude.
- Excellent communication skills, both verbal and written.
Why Work with Us?
Gucci is committed to building a diverse workforce and fostering a stimulating and fulfilling workplace environment. We offer endless possibilities to learn and grow, and our common vision promotes leadership skills and helps every employee reach their full potential.
Equal Opportunity Employer
Gucci is an Equal Opportunity Employer and welcomes applications from all qualified candidates, regardless of their background.
