Customer Service Representative
3 days ago
**Delivering Exceptional Customer Service**
We are seeking a skilled Customer Service Representative to join our team in Werribee and Hoppers Crossing. As a key member of our team, you will be responsible for upholding our clients' policies, ensuring satisfaction both over the counter and on the road.
Key Responsibilities:
- Uphold our clients' policies, ensuring satisfaction both over the counter and on the road.
- Test and assess learner drivers on well-defined courses, providing constructive and unbiased feedback that aids in their growth.
- Serve customers face to face with professionalism and care, ensuring every interaction is top-notch.
- Process payments, manage cash, and conclude end-of-day banking meticulously.
- Manage administrative duties and update critical data in systems seamlessly.
Why Choose Us?
- Convenient Work-Life Balance: Enjoy the advantages of an ongoing casual position, working between 20-38 hours per week, from 8:30am - 4:30pm, Monday to Friday that lets you work close to home in Werribee and Hoppers Crossing.
- Immediate Start: Begin your new role immediately and jumpstart your career with us.
- Dynamic Environment: Become integral to an organization celebrated for its top-notch service to Victorians on the road. As a Customer Service and Licence Testing Officer, you'll be central in providing a holistic service experience.
What We're Looking For:
- A drive to assist others, empowering them to reach their goals.
- Detailed, organized, and always on top of tasks.
- Stellar customer service skills, both in-person and over the phone.
- Thriving in lively settings and always up for a challenge.
- A love for routine and the energy it brings.
- Adaptable and eager to learn in a regulated environment.
- A full and valid Victorian Drivers' Licence
Join Our Team:
- Comprehensive training in both customer interactions and call centre operations.
- Supportive Atmosphere: Be a part of a culture that champions your growth and well-being.
- Competitive Compensation: Earn $33+ per hour, showcasing your dedication and skill.
- Stability and Growth: A steadfast position with ample opportunities for progression.
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