Customer Service Representative

3 days ago


Werribee, Victoria, Australia HOBAN Recruitment Full time

**Delivering Exceptional Customer Service**

We are seeking a skilled Customer Service Representative to join our team in Werribee and Hoppers Crossing. As a key member of our team, you will be responsible for upholding our clients' policies, ensuring satisfaction both over the counter and on the road.

Key Responsibilities:

  • Uphold our clients' policies, ensuring satisfaction both over the counter and on the road.
  • Test and assess learner drivers on well-defined courses, providing constructive and unbiased feedback that aids in their growth.
  • Serve customers face to face with professionalism and care, ensuring every interaction is top-notch.
  • Process payments, manage cash, and conclude end-of-day banking meticulously.
  • Manage administrative duties and update critical data in systems seamlessly.

Why Choose Us?

  • Convenient Work-Life Balance: Enjoy the advantages of an ongoing casual position, working between 20-38 hours per week, from 8:30am - 4:30pm, Monday to Friday that lets you work close to home in Werribee and Hoppers Crossing.
  • Immediate Start: Begin your new role immediately and jumpstart your career with us.
  • Dynamic Environment: Become integral to an organization celebrated for its top-notch service to Victorians on the road. As a Customer Service and Licence Testing Officer, you'll be central in providing a holistic service experience.

What We're Looking For:

  • A drive to assist others, empowering them to reach their goals.
  • Detailed, organized, and always on top of tasks.
  • Stellar customer service skills, both in-person and over the phone.
  • Thriving in lively settings and always up for a challenge.
  • A love for routine and the energy it brings.
  • Adaptable and eager to learn in a regulated environment.
  • A full and valid Victorian Drivers' Licence

Join Our Team:

  • Comprehensive training in both customer interactions and call centre operations.
  • Supportive Atmosphere: Be a part of a culture that champions your growth and well-being.
  • Competitive Compensation: Earn $33+ per hour, showcasing your dedication and skill.
  • Stability and Growth: A steadfast position with ample opportunities for progression.


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