Dynamic Food and Beverage Operations Manager

3 days ago

Hobart, Tasmania, Australia beBeeTeamLeader Part time $75,000 - $110,000
Food and Beverage Team Leader

We are seeking a passionate and experienced Food and Beverage Team Leader to fill this key position.

Key Responsibilities:
  • Provide mentoring, coaching and regular feedback to colleagues to enhance performance and drive their development.
  • Train colleagues in quality and service standards, ensuring they have the necessary tools and equipment to perform and are empowered to execute in their roles.
  • Assign shift responsibilities to colleagues, run briefings on evening events.
  • Ensure high standard of food quality and presentation is being delivered to every guest.
  • Ensure guests are greeted upon arrival and personally make time to interact effectively with guests. Respond appropriately to guest complaints, solicit feedback and build relationships that drive continuous improvements in guest satisfaction.
  • Support the Onboarding of new F&B colleagues.
  • Ensure that food and beverage facilities and equipment are cleaned, vacuumed, and properly stocked according to anticipated business volume.
  • Support and drive any incremental revenue initiatives as required including breakfast up sells, daily sales and upsell incentives.
  • Ensure all credit and financial transactions are handled in a secure manner.
  • Maintain all procedures and adheres to them within hotel guidelines; in particular, with emphasis on hotel credit policy.
  • Champion the identification and reporting of hazards, evaluation or risks, and design and implementation of hazard and control measures.

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