IT Service Delivery Expert
6 days ago
We are looking for an IT Service Delivery Expert to join our team at Paxus - Technology + Digital Talent. In this role, you will be responsible for delivering on-site technical assistance in Perth CBD for a 12-month contract to support a leading mining company.
Your key responsibilities will include:
- Troubleshooting, hardware/software support, and maintaining excellent service levels.
- Providing on-site and remote technical support for end-user devices (laptops, desktops, mobiles/tablets).
- Installing, repairing, and maintaining computer equipment and software.
- Diagnosing and resolving hardware and software issues, minimising user disruption.
- Providing second-level support and collaborating with the Service Desk and other teams.
- Maintaining professional conduct and contributing to team support.
- Participating in an on-call rotation to address urgent issues after hours (if required).
- A technical degree or equivalent experience is preferred.
- At least 2 years of experience in Level 2 workstation support and service management.
- Desirable to have experience in the mining/resource industry.
- Strong customer service and communication skills (both technical and non-technical) are essential.
- Proficiency in ticket management, SLA principles, Windows 10/11, M365, ServiceNow, Active Directory, Azure, mobile device support, Intune/SCCM, and print devices is required.
- Networking knowledge and voice and video conferencing skills are also necessary.
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Parcel Delivery Expert
17 hours ago
Perth, Western Australia Royal Mail Group Full timeParcel Delivery Expert Job DescriptionWe are seeking an experienced and skilled individual to fill the role of Parcel Delivery Expert at Parcelforce Worldwide.This is a fantastic opportunity to join our team and utilize your expertise to deliver exceptional customer service. As a Parcel Delivery Expert, you will be responsible for delivering parcels to...
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Service Delivery Expert
4 days ago
Perth, Western Australia AB Volvo Full timeAbout the JobWe are seeking a highly skilled Service Delivery Expert to join our team at AB Volvo. This is an excellent opportunity for a motivated individual to work in a fast-paced environment, providing exceptional customer service and support.Key ResponsibilitiesCustomer Support: Provide top-notch customer support, handling queries, concerns, and...
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Strategic Manager
6 days ago
Perth, Western Australia Kinetic IT Full timeKey ResponsibilitiesThe successful candidate will be responsible for leading a team of technical staff, ensuring seamless delivery of services and exceeding customer expectations.As a key customer liaison, you will work closely with senior stakeholders to ensure we are delivering to SLA and customer satisfaction.About YouWith previous experience in a similar...
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IT Service Delivery Expert
7 days ago
Perth, Western Australia Kytec Pty Full timeUnlock Exceptional Service DeliveryWe are seeking a highly skilled Service Delivery Manager to drive the effective delivery of services to our clients.This role demands a dynamic individual who can manage service operations, ensure client satisfaction, and continually enhance processes.Key Responsibilities:Oversee end-to-end service delivery, ensuring...
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Asset Management Expert
4 days ago
Perth, Western Australia Kinetic IT Full timeWe are seeking an experienced Asset Management Expert to join our Service Engagement team within a brand-new State Government customer account based in East Perth, WA.This role involves developing, implementing, and overseeing ITSM processes for IT Asset and Configuration Management, ensuring data integrity, compliance, and service optimisation.You will work...
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Project Delivery Expert
4 days ago
Perth, Western Australia at Full timeAbout This RoleWe are seeking a highly skilled Program and Project Delivery Specialist to drive the effective execution of programs and projects within Western Power. This role involves analysing end-to-end delivery performance, identifying improvement opportunities, and providing expert guidance to enhance project outcomes.Your Key ResponsibilitiesProvide...
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Service Delivery Expert
5 days ago
Perth, Western Australia Avant Mutual Group Full timeJob DescriptionWe are seeking a dedicated Service Specialist to join our team in WA. As a Service Specialist, you will be accountable for delivering consistently superior service to our clients and ensuring the provision of quality work in all interactions.Your responsibilities will include:Delivering exceptional service to clients, exceeding...
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Project Delivery Expert
5 days ago
Perth, Western Australia Michael Page Australia Full timeCompany Overview:About Our ClientOur client is a mid-tier head contractor delivering projects in the commercial, retail and industrial sectors. With a strong pipeline of work ahead, they are looking to add a Project Delivery Expert to their team.The business prides itself on having a flat management structure with open communication from company Directors....
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IT Service Delivery Expert
6 days ago
Perth, Western Australia Serco Full timeAbout This RoleWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at Fiona Stanley Hospital. As a Technical Support Specialist, you will be responsible for providing technical support and services to our clients primarily in the area of End User Computing.Key ResponsibilitiesProvide technical support and services to...
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Service Delivery Director
4 days ago
Perth, Western Australia at Full timeAbout the PositionWe are seeking a highly skilled Service Delivery Director to join our team at Capgemini. As a key member of our Cloud Infrastructure Services & Modern Work (CIS & MW) practice, you will be responsible for driving service delivery and ensuring high-quality outcomes for our clients.Your expertise in managing engagements, consulting services,...
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Customer Connection Delivery Expert
3 days ago
Perth, Western Australia SSE plc Full timeWhat You Will DoThe Customer Connection Delivery Expert will ensure a first-class customer experience is always delivered during the connection offer process, including attending internal and external calls.You will analyse large volumes of commercial, financial and scheme progression data, presenting results in a clear and easy-to-understand format.
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Transaction Services Expert
4 days ago
Perth, Western Australia Deloitte Australia Full timeDelivering Results:As a key member of our M&A Transaction Services team, you will play a crucial role in delivering results-driven services to our clients. Your expertise will be essential in providing commercial and financial insights through pre-acquisition analysis, financial due diligence, forecast reviews, and leveraging your general financial analysis...
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Service Delivery Expert
12 hours ago
Perth, Western Australia Bendigo Superannuation Pty Part timeBendigo Bank is seeking a skilled and motivated Customer Service Officer to join our team. In this role, you will be responsible for delivering exceptional customer service and supporting the needs of our customers. The successful candidate will possess excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced...
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SNOW Implementation Expert
19 hours ago
Perth, Western Australia Kinetic IT Full timeKinetic IT is a market leader in the delivery of high-quality technology solutions to large public, private, and government organisations. As an Australian-owned company, we take pride in delivering exceptional service that exceeds our customers' expectations.We are seeking a highly skilled Senior ServiceNow Developer to join our team, responsible for the...
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Service Delivery Expert
4 days ago
Perth, Western Australia TSA Group Full timeTSA Group is seeking a talented Customer Service Agent to join our team. As a Customer Service Agent, you will play a critical role in creating unforgettable customer experiences and ensuring that every customer interaction is seamless and enjoyable.About Our MissionWe are committed to building a diverse and inclusive workplace, where every employee feels...
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IT Service Delivery Expert
4 days ago
Perth, Western Australia Fugro Full timeAbout the RoleThis position requires an experienced IT professional who can provide end-user support for IT-related issues and incidents.You will work closely with various stakeholders, including operational technology teams, to deliver high-quality IT services and ensure seamless vessel operations.Duties and ResponsibilitiesProvide end-user support for...
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IT Service Management Professional
4 days ago
Perth, Western Australia Kinetic IT Full timeKinetic IT is seeking an experienced IT Service Management Professional to join our Service Engagement team within a brand-new State Government customer account based in East Perth, WA.This role involves developing, implementing, and overseeing ITSM processes for IT Asset and Configuration Management, ensuring data integrity, compliance, and service...
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Cummins Mechanical Service Expert
5 days ago
Perth, Western Australia Cummins Inc. Full timeJob DescriptionCummins Inc. is seeking a highly skilled Cummins Mechanical Service Expert to join our workshop team in Perth. As a key member of our team, you will be responsible for delivering exceptional service to our customers and ensuring the maintenance of heavy diesel products.ResponsibilitiesService Delivery: Deliver high-quality service to our...
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Service Delivery Manager, Service
6 days ago
Perth, Western Australia Hexagon AB Full timePress Tab to Move to Skip to Content LinkHexagon's Asset Lifecycle Intelligence division is seeking a Service Operations Service Delivery Manager to join our team. The ideal candidate will be based in Perth.As a Service Operations Service Delivery Manager, you will take ownership of relationship management for assigned customers, ensuring exceptional service...
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Delivery Executive
4 days ago
Perth, Western Australia at Full timeAdd expected salary to your profile for insightsCome and join a thriving company and become part of a diverse global collective of free-thinkers, entrepreneurs and industry experts who are all driven to use technology to reimagine what's possible. Capgemini. Get the future you want.For more about why Capgemini click here.Let's talk about the role and...