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Service Delivery Expert

3 weeks ago

Perth, Western Australia Avant Mutual Group Full time
Job Description

We are seeking a dedicated Service Specialist to join our team in WA. As a Service Specialist, you will be accountable for delivering consistently superior service to our clients and ensuring the provision of quality work in all interactions.

Your responsibilities will include:

  1. Delivering exceptional service to clients, exceeding expectations.
  2. Ensuring the provision of quality work in all aspects of service delivery.
  3. Assisting with member record maintenance, ensuring accuracy and confidentiality.
  4. Identifying and implementing continuous improvement opportunities to enhance service efficiency and effectiveness.
  5. Contributing actively to the overall success and goals of the department.
  6. Adhering to Occupational Health & Safety guidelines and promoting a safe work environment.