Luxury Hotel Ambassador

1 week ago


Fortitude Valley, Queensland, Australia Ovolo Group Full time
About Ovolo The Valley

Ovolo The Valley is an independently owned and operated lifestyle brand with a passion for providing effortless and effervescent experiences for our guests.

Our mission is to share happiness through bright eyes and even brighter minds, creating good vibrations that carry far and wide. We believe in empowering our people to speak from the heart, embracing their unique qualities and talents.

Your Role as Guest Service Agent

We are seeking a highly skilled and dedicated Guest Service Agent (Wonder Maker) to join our team at Ovolo The Valley. As a key member of our Front Office team, you will be responsible for delivering exceptional customer service and ensuring ultimate guest satisfaction.

Your responsibilities will include greeting guests, checking in and out, modifying bookings, promoting the hotel, making suggestions to guests, attending to enquiries, and supporting the Front Office management team.

About You

We are looking for someone who has a strong passion for customer service, excellent communication skills, and a bubbly personality. Previous front office experience is a plus, but we welcome applicants with a can-do attitude and a willingness to learn.

You will require full working rights and a manual driver's license to be successful in this role. In return, we offer a competitive salary range of $60,000 - $80,000 per annum, depending on experience, plus benefits such as hotel discounts, wellbeing programs, and community involvement opportunities.



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