Customer Service Leader

4 days ago


Toowoomba, Queensland, Australia Supercheap Auto Full time
About the Role

We are seeking a Customer Service Leader to join our team at Supercheap Auto. In this role, you will be responsible for supporting store operations and assisting with leading our teams.

As a Customer Service Leader, you will be:

  1. A hands-on leader - happy to work in all areas of a retail store and lead a team by example.
  2. Dedicated to building a "customer centric" culture to deliver the ultimate customer service experience every time.
  3. Sharing your product knowledge and experience.
  4. Leading, developing and motivating a team to meet their full potential.
  5. Able to thrive in a fast-paced and rapidly changing environment.
Key Responsibilities

Key responsibilities of this role include:

  • Supporting store operations and leading our teams.
  • Building a customer-centric culture.
  • Sharing product knowledge and experience.
  • Leading, developing and motivating a team.
  • Thriving in a fast-paced and rapidly changing environment.
What We Offer

We offer a range of benefits and rewards to our employees, including:

  • Significant discounts across all Super Retail Group brands.
  • Leadership programs and unlimited access to our internal professional development library.
  • Generous Parental Leave Policy, supporting both primary and secondary carers.
  • Great benefits via the "Perks Program" - corporate rates on travel, accommodation, health and fitness, financial services, insurances and entertainment.


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