Installation Team Lead

1 month ago


Sydney, New South Wales, Australia Rentokil Initial Full time

Are you a driven leader with a passion for horticulture? We are seeking an experienced Installation Team Leader to join our team in Penrith.

About the Role

This is a fantastic opportunity to take your career to the next level and lead a team of technicians in delivering high-quality installations and services to our clients.

Responsibilities
  • We are looking for someone who can adhere to our company's safety standards at all times, assist our Plantscape Consultant on bespoke designs and deliver on project installations.
  • A hands-on approach to coach, mentor, and train the Installation Team to achieve targets.
  • Monitor and review service and installation productivity rates, seek improvement and continually improve productivity.
  • Conduct regular quality audits.
  • E nsure Company service practices are met and identify opportunities to improve service standards.
  • Ensure the team's company vehicles are maintained in a safe, reliable, and clean condition.
  • Proactively resolve customers' issues and develop and maintain long-term customer relationships.
Requirements
  • Available for early starts – 4 am or sometimes earlier.
  • Three or more years within the service industry, preferably horticulture.
  • Prior experience working within the Plant Hire industry (preferred).
  • A high level of communication.
  • The drive to lead by example to set a high standard of customer service and standards.
  • Service complaint resolution.
What You'll Get

$80,000 per annum, plus benefits.

An exciting opportunity to work with a global company.

A supportive team environment.

A chance to develop and grow your leadership skills.



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