Installation Team Lead

1 month ago


Sydney, New South Wales, Australia Rentokil Initial Full time
Job Description

We are seeking an experienced Installation Team Leader to join our team based in Penrith on a full-time permanent basis.

About the Role

This is a fantastic opportunity for a motivated and ambitious individual to lead our installation team and drive growth, high-quality installations, and exceptional customer service.

As Installation Team Leader, you will be responsible for:

  • Adhering to our company's safety standards at all times
  • Assisting the Plantscape Consultant on bespoke designs and delivering project installations
  • Coaching, mentoring, and training the installation team to achieve targets
  • Monitoring and reviewing service and installation productivity rates
  • Conducting regular quality audits
  • Ensuring Company service practices are met and identifying opportunities to improve service standards
  • Maintaining the team's company vehicles in a safe, reliable, and clean condition
  • Proactively resolving customers' issues and developing long-term customer relationships
Requirements

To be successful in this role, you will need:

  • 3 or more years of experience within the service industry, preferably in horticulture
  • Prior experience working within the plant hire industry (preferred)
  • A high level of communication skills
  • The drive to lead by example and set a high standard of customer service and standards
  • Service complaint resolution skills
What We Offer

In return for your hard work and dedication, we offer a competitive salary, estimated to be around £40,000 - £50,000 per annum, depending on experience. This role also comes with opportunities for professional development and advancement within the company.

How to Apply

If you are a motivated and ambitious individual who is passionate about horticulture and customer service, please submit your resume and cover letter to apply for this exciting opportunity.



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