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Luxury Hotel Room Service Representative
3 weeks ago
About the Role
We are seeking a highly motivated and physically able Room Attendant to join our Housekeeping team. The successful candidate will be responsible for ensuring that our luxurious rooms meet the highest standards of cleanliness and comfort.
The ideal candidate will have previous experience working in a similar role in a hotel property and possess excellent communication and teamwork skills. A proactive approach to work tasks and physical ability to work in a manual role are essential requirements for this position.
- Key Responsibilities:
- Attend to guest requests in a prompt and courteous manner.
- Report any maintenance concerns to the relevant department.
- Service and clean rooms in line with brand standards.
- Ensure all rooms are fully stocked with guest amenities, towels, and linen.
- Assist the wider Housekeeping team as needed.
- Maintain equipment and storerooms in a clean and organized state.
Requirements and Qualifications
To be successful in this role, you will need:
- Previous experience working in a hotel property.
- Physical ability to work in a manual role.
- Proactive approach to work tasks.
- Excellent communication and teamwork skills.
Benefits
As a valued member of our team, you will enjoy:
- Free meals on shift.
- Laundered uniform supplied.
- Discounted car parking.
- Paid birthday leave.
- Paid parental leave.
- Proactive paid wellness and mental health days.
- Colleague discounts across our IHG Hotels.
Why Work With Us?
We offer a supportive and dynamic work environment, where you can grow and develop your career. Our colleagues are friendly and welcoming, and we pride ourselves on providing exceptional service to our guests.