
Luxury Hotel Team Leader
7 days ago
We are seeking a skilled and experienced Team Leader to join our luxury hotel team. As a Club InterContinental Team Lead, you will be responsible for delivering exceptional guest experiences and leading a team of professionals in providing personalized service.
This is an exciting opportunity for someone who is passionate about hospitality and has the ability to lead and motivate a team. You will be working closely with the Rooms Division Manager to ensure that all aspects of the department are running smoothly and efficiently.
- Responsibilities:
- Lead and manage a team of 4-5 Club Attendants
- Respond to guest needs and resolve any issues that may arise
- Supervise and support staff to deliver exceptional guest experiences
- Conduct daily departmental briefings and provide input for regular team meetings
In return for your hard work and dedication, we offer a competitive salary package, including benefits such as paid birthday leave, paid parental leave, and proactive paid wellness and mental health days. You will also have access to a range of colleague discounts and opportunities for career growth and development.
Key Skills and QualificationsTo succeed in this role, you will need to demonstrate the following skills and qualifications:
- Excellent communication and interpersonal skills
- Ability to lead and motivate a team
- Proven experience in a similar role or industry
- Working knowledge of hotel property management systems
We are looking for someone who is refined, personable, knowledgeable, proactive, meticulous & curious. If you are a motivated and results-driven individual who is passionate about delivering exceptional guest experiences, then we would love to hear from you
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