Luxury Hotel Operations Director

5 days ago


Perth, Western Australia beBeeManagement Full time $90,000 - $110,000
Hotel Duty Manager Opportunity

Immerse yourself in a world of luxury and high-standards, where passion, optimism, and a thirst for growth define our culture.

The Role

We are seeking an experienced Duty Manager to join our Front Office Operations team. As a key member, you will be responsible for managing and assisting in the running of the entire Hotel Rooms Division operation during your shift.

Key Responsibilities:
  • Act as the hotel's representative for guest concerns, operational issues, and emergency situations.
  • Manage daily hotel inventory and room availability to meet guest requirements.
  • Ensure smooth arrivals and departures, especially for VIP guests.
  • Foster positive guest relationships and resolve complaints with discretion and professionalism.
  • Lead and develop a high-performing team through coaching, feedback, and recognition.
  • Conduct performance reviews and support the onboarding of new team members.
  • Generate and distribute daily management reports and maintain accurate guest records.
About You
  • Bring hotel management experience at a departmental level within a superior hotel.
  • Strong knowledge of computer applications, including Microsoft Office suite.
  • Extensive customer service experience.
  • Ability to work across a 24/7 rotating roster.
  • Knowledge of property management systems.


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