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Senior Technical Specialist
2 weeks ago
Senior Technical Specialist
We are seeking an experienced Senior Technical Specialist to join our Corporate Finance team. The successful candidate will be responsible for providing expert technical support and delivering exceptional results to our customers.
- This is a production support role which requires on-call duties 24/7, in a 2-4 week roster to restore service and applications hosted on cloud infrastructure.
- Resolve incidents raised by users or caused by system failure in a timely manner and according to Service Level Agreement.
- Prepare technical documents and/or knowledge articles to support users and stakeholders.
- Deploy and patch applications out of business hours.
- Comply with regulatory requirements, bank standards and internal operating policies and procedures.
- 8+ years technology experience in software delivery and deployment.
- Strong operational and technical experience in LoanIQ.
- Experience in Java or SpringBoot.
- 4+ years in Support role using ITIL Framework (Incident, Change and Configuration Management).
- 3+ years in AWS and/or Azure technology.
The ideal candidate will have strong problem-solving skills and the ability to work effectively in a fast-paced environment.
We are committed to creating a diverse and inclusive workplace where everyone feels valued and appreciated for being their authentic selves.
