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IT Technical Specialist
2 weeks ago
We are seeking a skilled IT Support Specialist to assist with day-to-day technical support tasks in the education sector.
Key Responsibilities:- Troubleshoot and resolve basic computer issues
- Replace and swap out hardware as needed for optimal system performance
- Manage and resolve technical tasks using an internal ticketing system
- Collaborate with the broader support team to address complex technical issues
- Work independently to complete assigned tasks and meet objectives
- Communicate effectively with end-users, explaining technical concepts in simple terms
- Provide guidance on technical methods and best practices
- Demonstrate initiative in meeting project milestones and progressing work
- Familiarity with Microsoft Intune is a plus, but not essential for this role
In this role, you will be working closely with our team to provide exceptional technical support. If you have experience in troubleshooting and resolving technical issues, we encourage you to apply.
