Recovery Journey Support Specialist

4 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $85,000 - $105,000

**Recovery Journey Support Specialist**

We are seeking a passionate and driven professional to play a vital role in supporting injured individuals through their recovery journey.

**Key Responsibilities:**

  • Provide compassionate and high-quality customer service that makes a real difference.
  • Navigate complex challenges to grow expertise.
  • Build strong, supportive relationships with customers, guiding them through each step of their recovery.
  • Thrive in a fast-paced, collaborative work environment.
  • Manage end-to-end claims with mentorship from experienced leaders.

**Essential Skills & Qualifications:

  • Strong customer-first mindset and genuine desire to help others.
  • Experience in insurance claims or allied health (highly regarded).
  • Resilience and ability to remain composed during vulnerable moments.
  • Confidence in making sound decisions and taking ownership of outcomes.
  • Excellent active listening skills and ability to guide customers through the claims journey.
  • Solid computer literacy and ability to adapt quickly to new systems and technologies.

**Why Join Us?:

  • International insurer building momentum towards realizing our vision.
  • Proud to work together, encouraging resilience for customers, environment, economies, and communities.
  • Range of benefits to provide holistic support for your work life.

**What's Next:**

If you're passionate about making a difference in people's lives, click APPLY to submit your application. Successful applicants will need to complete work rights, police, and credit checks as a condition of employment.

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