
Customer Service Professional
2 weeks ago
About this role
We are seeking customer service professionals to join our Food and Beverage team on a casual basis, working up to 30 hours a week. This role requires a positive attitude, teamwork skills, and a focus on delivering exceptional customer experiences.
Key Responsibilities:
- Serve, clean, and reset through all service periods as required.
- Proficient in the professional service of alcoholic and non-alcoholic beverages.
- Consistent delivery of venue products.
- Good understanding of food and beverage offerings, including menus, food service systems, and till operations.
- Communicate and liaise with team members.
- Efficient knowledge of point-of-sale operating system (on-the-job training provided).
- Maintain and clean all work areas.
- Adhere to all policies and procedures as directed by management.
- Follow Safe Work Procedures for all hotel areas.
- Ensure personal compliance with Responsible Service of Alcohol.
Requirements:
- Proficient English language skills.
- Eager to learn, grow, and develop.
- Competent and trustworthy cash-handling skills.
- Responsible Service of Alcohol (18+).
Work Details:
- Available for immediate start at Bentleys Hotel.
- Working evenings and weekends is part of the job in a rewarding industry like hospitality.
- Employees are paid in accordance with the Hospitality Industry (General) Award 2020 and the Fair Work Act 2009.
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