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Field Equipment Specialist

2 weeks ago

Hobart, Tasmania, Australia beBeefieldServiceTechnician Full time $75,000 - $90,000

About us

We're a global leader in designing and manufacturing resource efficiency solutions.

Our mission is to revolutionize the way resources are used and recycled.

You will be responsible for maintaining, servicing and repairing our pioneering reverse vending machine (RVM) installations and bulk processing equipment within your area of Tasmania to ensure maximum machine uptime and customer satisfaction.

  • Servicing and maintaining installed equipment
  • Reporting on service assignments and faults
  • Installing kiosks and bulk processing equipment at new sites
  • Providing excellent customer service to our partners and members of the public
  • Analysing areas of potential improvement of products and reporting to the local service team

To be successful in this role, you will have:

  • Electrical / Electronic Trade Certificate III OR Disconnect-Reconnect Certificate OR Appliance/ Mechanical Trade background OR Comparable experience on electrical/ mechanical equipment
  • Previous experience with operating systems, installing software, networking and mobile telecommunications
  • Previous experience interacting face to face with customers
  • Very strong diagnostic and analytical capabilities, especially in relation to mechanical, electrical and electronic equipment

Your Key Responsibilities

Servicing and Maintenance

We require someone to perform regular maintenance checks on our RVMs and bulk processing equipment to ensure they are running efficiently and effectively.

Installation and Support

As part of this role, you will be required to install new kiosks and bulk processing equipment at various sites across Tasmania.

Customer Service

You will also be responsible for providing exceptional customer service to our partners and members of the public, ensuring that any issues are resolved promptly and efficiently.

Analysis and Reporting

Another key aspect of this role is analysing areas of potential improvement of our products and reporting back to the local service team.

Qualifications and Experience

To be successful in this role, you will need:

  • A relevant trade qualification (e.g. Electrical / Electronic Trade Certificate III)
  • Experience working with operating systems, software installation and networking
  • Excellent communication skills and ability to work with customers
  • Strong analytical and problem-solving skills

Working Hours and Location

This is a full-time position, working 7 days a week, including weekends. You will be based in Tasmania, covering an area including

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