On-Site IT Support Professional

5 days ago


Brisbane, Queensland, Australia beBeeTechnical Full time $73,567 - $93,630

Job Opportunity

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We are seeking a highly skilled and experienced IT support specialist to join our team. As an On-Site Support Officer, you will be responsible for delivering timely and effective on-site & remote IT support, resolving a broad range of technical issues with a strong customer service focus.

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The successful candidate will have excellent communication skills, problem-solving abilities, and adaptability. Experience supporting Mac and Linux operating systems, scientific research equipment, and mobile devices is desirable.

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Key Responsibilities:

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  • Deliver IT support to provide resolution in a timely manner to problems or requests that require On-Site attendance.">
  • Provide both response and resolution in a timely manner to incidents or requests through remote IT support.">
  • Develop and maintain relationships contributing to virtual teams across the CSIRO IMT model to ensure the delivery of best practice service.">
  • Contribute positively to stimulate and promote a team approach and develop sound working relationships with clients on a day-to-day basis as a representative of CSIRO IMT.">
  • Identify tasks/issues that cannot be resolved and refer them to senior CSD staff and/or Technical Specialist Teams.">
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About Us

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We are a forward-thinking organization dedicated to solving the greatest challenges through innovative science and technology. We put the safety and wellbeing of our people above all else and earn trust everywhere because we only deal in facts. We collaborate widely and generously and deliver solutions with real impact.

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Requirements

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To be successful in this role, you will need relevant trade certificate/diploma/bachelor's degree or equivalent relevant work experience in Information Management and Technology. You will also require excellent communication skills, problem-solving abilities, and adaptability.



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