Care Professional Advocate

7 days ago

Gold Coast, Queensland, Australia beBeecare Full time $55,000 - $75,000

We strive to deliver exceptional care and support services that enhance the lives of our ageing clients. Our mission is to empower them to maintain their independence and well-being in their own homes for as long as possible.

About the Role

This dynamic position requires a highly organized and adaptable individual who can thrive in a fast-paced office environment. You will be responsible for building strong relationships with clients and caregivers across our region, focusing on delivering high-quality services that meet their unique needs.

Your key responsibilities will include:

  • Fielding incoming phone calls and coordinating tasks accordingly.
  • Reviewing and updating client activity calendars, ensuring seamless delivery of services.
  • Coordinating caregiver schedules using our matching principles and skills-based RMS system.
  • Providing administrative support and maintaining accurate information in our platforms.
  • Offering ongoing guidance and support to caregivers through various communication channels.
  • Ensuring continuity of service during public holidays and after-hours periods.

You will work within a corporate office setting that offers a comprehensive onboarding program and opportunities for professional development.

We believe in fostering an inclusive team culture that values collaboration, continuous improvement, and employee growth.

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