Exceptional Customer Experience Leader

11 hours ago


Australia beBeeRetail Full time $90,000 - $110,000

As a retail leader, you'll make a real difference in the lives of our customers and communities. Whether you're in a store, distribution centre, or on the road, you're an important part of an Australian icon.

About the Role

We're looking for a passionate foodie who can deliver exceptional customer experiences and inspire our customers' weekly shop. If you love good food as much as we do, this could be the role for you.

Coles Local is a unique shopping experience that brings something new to the market. We offer beautiful produce matched with a sense of community, making us an amazing destination for Aussie grown fresh produce and great quality products.

As a leader in your local community, you'll take pride in contributing to a store that's encouraging, warm, and welcoming for our team, customers, and community members. This is an excellent opportunity to combine your passion and retail leadership experience while progressing your career.

About You and Your Skills

- Lead, coach, and develop your team

- Recognise and celebrate success

- Take a team approach to meet sales targets, cost control, and rostering requirements

- Inspire customers through presentation, merchandising, and stock management

- Simplify processes and meet audit and compliance standards

- Provide a safe environment for our team and customers

- Be the point of contact within the store while the Store Manager is off duty or off-site

- Support all departments and provide coaching and guidance

What's In It for You?

- More Cash Staying in Your Pocket: Eligible team members receive 5% discount on supermarket and liquor online and in-store purchases. Additional double discounts and hot deals are available throughout the year.

- Reward Through Recognition: Give and receive recognition linked to our values through 'mythanks'. Accumulate points to redeem in the online shop for gifts and electronic gift cards.

- Opportunities for Learning and Development: Explore various career development programs and job-specific training to satisfy your career goals.

- Novated Car Leases: Access novated leasing for eligible team members.

- Investment in Your Future: Become a part-owner of the Coles Group through our annual team member share plan.

- Paid Parental Leave: Support balancing work and family life with paid parental leave for permanent team members.



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