Public Transport Operations Coordinator

7 days ago

Melbourne, Victoria, Australia beBeeTransportation Full time $130,673 - $174,869
Job Title

The Delivery Workstream is responsible for ensuring the overall readiness of DTP to deliver the new ticketing solution in Victoria. This includes ensuring that DTP and the service contractor are delivering to project milestones, facilitating communications between the service providers and key stakeholders, and overseeing the on-time implementation and delivery of the ticketing solution.

The Project Coordinator (Trams) is responsible for overseeing site activities by the Contractor and facilitating any access or interface activities between the Contractor and DTP in all tram sites across the state.

The Project Manager (Tram) reports to the Program Director (Tram).

**Position Objectives**

  • Developed collaborative relationships with operators to obtain access procedures and facilitated processes for the Contractor to deliver project activities on site within agreed timeframes.
  • Effectively identified and responded to risks and opportunities using a system thinking approach, understanding the impact of decisions on their own work area and the project workstream.
  • Managed critical site issues that impact on interface activities between the Contractor and DTP. Managed and resolved complex interface issues, advised, and escalated matters which impact the delivery of the project.
  • Validated all contractor activities on site, including site records and Contractor reports; identified and managed emerging issues to ensure compliance with DTP requirements including site access, device installation and testing.'
  • Ensured the work organisation, planning and outputs required of the work area, including managing, and leading more complex projects activities, were delivered effectively and on time.
  • Effectively managed internal and external stakeholders to gain commitment to tram activities/outcomes, including effective site planning artefact development and adoption by key internal and external stakeholders.

For additional information about the role, please refer to the position description.

**Qualifications and Role-Specific Requirements**

**Essential**:

- Public transport experience, either directly or overseeing activities of a service contractor
- Experience interacting with contractors on site and managing site issues.
- Relevant experience in managing high-profile projects.

**Desirable**:

- A relevant tertiary qualification in transportation engineering, construction management or project management is highly regarded.

**Cultural Values**

DTP aims to build a safe, inclusive and high-performance culture through shared actions and behaviours - aligned to our strategy and direction, empowering our people to deliver on our goals in a constructive way.

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