Emergency Response Coordinator

2 days ago


Brisbane, Queensland, Australia beBeeAdministration Full time $87,554 - $126,294
Job Title

We are seeking a skilled and detail-oriented individual to fill this critical role within our Emergency Department team.

This is a dynamic position that requires strong administrative and customer service skills, with the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Provide responsive support to patients, families, and emergency staff.
  • Manage patient admissions, financial details, and hospital information systems accurately.
  • Assist nursing and medical teams with coordination of patient transfers, discharges, and paperwork.
  • Respond promptly to enquiries from patients, police, ambulance, and the general public.
Requirements

To be successful in this role, you will need:

  • Strong communication skills and empathy towards patients from diverse backgrounds.
  • Proficiency or the ability to quickly learn hospital systems and medical terminology.
  • Effective workload prioritization while maintaining high quality and accuracy in your work.
  • Flexibility to work varied shifts across 24/7 operations and a commitment to continuous learning.
Benefits
  • A dynamic and inclusive workplace where diversity is valued.
  • Flexible working arrangements to support your work-life balance and personal commitments.
  • Opportunities for ongoing learning, development, and career progression.


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