Customer Service Team Member
3 weeks ago
This is a full-time Customer Support position based at BlueCross Western Gardens in Sunshine, VIC.
We are seeking an experienced professional to join our team as a Sales and Marketing Coordinator. The successful candidate will be responsible for ensuring the sales and admissions process runs smoothly, conducting tours, and proactively managing sales enquiries.
Key Responsibilities:
- Ensure seamless sales and admissions processes
- Conduct tours of our facilities
- Proactively manage sales enquiries
- Build meaningful relationships with internal and external stakeholders
- Maximise occupancy through effective marketing strategies
- Support the implementation of approved marketing events
- Assist with processing of fortnightly staff payroll
- Manage accounts payable and receivable, petty cash, and invoicing
- Provide exceptional customer service and general enquiries
- Assist with recruitment processes, including drafting employment contracts
- Perform reception and administration duties as required
- Manage team rosters and timesheets
About Us
Opal HealthCare is Australia's largest residential aged care provider, with 132 Care Communities and over 20,000 team members nationwide. Our values of Compassion, Accountability, Respect, and Excellence drive everything we do.
What We Offer
- A competitive hourly rate of $35-$45 per hour
- Flexible work hours to maintain a healthy work-life balance
- Dedicated mentoring and internal/external career development programs to build and accelerate your career
- National secondment opportunities to diversify your experience
- Sector-leading training, systems, and innovation
Requirements
To be considered for this role, you must be willing to complete a pre-employment medical, police clearance, and NDIS worker's clearance.
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