Front Desk Ambassador at Rydges Fortitude Valley
19 hours ago
A stunning blend of heritage and lively entertainment, we are a 4.5-star hotel at the heart of Brisbane's vibrant scene.
The RoleWe are seeking an exceptional Front Desk Ambassador with a passion for delivering memorable guest experiences. You will be responsible for providing top-notch customer service, building rapport with guests, and ensuring every stay is perfect.
Key Responsibilities- Provide excellent customer service, responding to guest inquiries and resolving issues promptly
- Manage front desk operations, including check-ins, check-outs, and room assignments
- Upsell and promote hotel amenities and services to enhance the guest experience
- Maintain accurate records and reports, using OPERA property management system
To succeed in this role, you must have:
- Exceptional communication and interpersonal skills
- Previous experience in a similar role or position
- Ability to work in a fast-paced environment and multitask
- Flexibility to work a variety of shifts, including weekends and night shifts
At Rydges, we offer a range of benefits, including:
- Competitive salary: $65,000 - $75,000 per annum
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Access to exclusive employee discounts and perks
If you're passionate about delivering exceptional guest experiences and have a strong desire to grow your career, apply now to become part of our team
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