Front Desk Ambassador at Rydges Fortitude Valley

19 hours ago


Brisbane, Queensland, Australia Rydges Full time
About Rydges Fortitude Valley

A stunning blend of heritage and lively entertainment, we are a 4.5-star hotel at the heart of Brisbane's vibrant scene.

The Role

We are seeking an exceptional Front Desk Ambassador with a passion for delivering memorable guest experiences. You will be responsible for providing top-notch customer service, building rapport with guests, and ensuring every stay is perfect.

Key Responsibilities
  • Provide excellent customer service, responding to guest inquiries and resolving issues promptly
  • Manage front desk operations, including check-ins, check-outs, and room assignments
  • Upsell and promote hotel amenities and services to enhance the guest experience
  • Maintain accurate records and reports, using OPERA property management system
Requirements

To succeed in this role, you must have:

  • Exceptional communication and interpersonal skills
  • Previous experience in a similar role or position
  • Ability to work in a fast-paced environment and multitask
  • Flexibility to work a variety of shifts, including weekends and night shifts
What We Offer

At Rydges, we offer a range of benefits, including:

  • Competitive salary: $65,000 - $75,000 per annum
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Access to exclusive employee discounts and perks
Elevate Your Career

If you're passionate about delivering exceptional guest experiences and have a strong desire to grow your career, apply now to become part of our team



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