Mobile Ore Sorter Maintenance Specialist
3 weeks ago
We are seeking a highly skilled Field Service Engineer to join our team in Sydney. As a Field Service Engineer, you will be responsible for traveling to customer mine sites across Australia to commission, test, operate, repair, and maintain TOMRA ore sorters.
Key Responsibilities:- Perform field service work, including commissioning, testing, operation, maintenance, repair, and breakdowns of ore sorters.
- Workshop repairs of faulty equipment returned by customers.
- Onsite installation and commissioning of sorter projects.
- Provide on-call technical phone support and field response to equipment and customer issues.
- Train customer maintenance and service personnel.
- Ensure effective delivery of field service work in terms of costs and timing.
- Regular on-site presence to ensure successful meeting of customer service level agreements.
- Coordinate with the customer and TOMRA project team for new sales projects.
- Closely coordinate with the customer and TOMRA project team from point-of-sale to post-commissioning.
- Develop and maintain strong customer relationships.
- Strong communication and facilitation skills with demonstrated ability to present complex technical information.
- Excellent technical problem-solving, troubleshooting, and follow-up skills.
- Ability to relate to customers, their views, and issues locally and in other countries and cultures.
- Motivated individual with a passion for Engineering.
- Able to work autonomously, with flexibility in working from the office or home-office.
- Socially outgoing, able to handle work demands.
- Enjoy travel around Australia and the world.
- An engineering qualification with strong inclination towards hands-on skills in mechanical and electrical systems.
- An electrical qualification or trade would be highly advantageous.
$120,000 - $180,000 per annum, depending on experience.
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