Mobile Ore Sorter Maintenance Specialist

3 weeks ago


Sydney, New South Wales, Australia TOMRA Full time
Job Description

We are seeking a highly skilled Field Service Engineer to join our team in Sydney. As a Field Service Engineer, you will be responsible for traveling to customer mine sites across Australia to commission, test, operate, repair, and maintain TOMRA ore sorters.

Key Responsibilities:
  • Perform field service work, including commissioning, testing, operation, maintenance, repair, and breakdowns of ore sorters.
  • Workshop repairs of faulty equipment returned by customers.
  • Onsite installation and commissioning of sorter projects.
  • Provide on-call technical phone support and field response to equipment and customer issues.
  • Train customer maintenance and service personnel.
  • Ensure effective delivery of field service work in terms of costs and timing.
  • Regular on-site presence to ensure successful meeting of customer service level agreements.
  • Coordinate with the customer and TOMRA project team for new sales projects.
  • Closely coordinate with the customer and TOMRA project team from point-of-sale to post-commissioning.
  • Develop and maintain strong customer relationships.
Requirements:
  • Strong communication and facilitation skills with demonstrated ability to present complex technical information.
  • Excellent technical problem-solving, troubleshooting, and follow-up skills.
  • Ability to relate to customers, their views, and issues locally and in other countries and cultures.
  • Motivated individual with a passion for Engineering.
  • Able to work autonomously, with flexibility in working from the office or home-office.
  • Socially outgoing, able to handle work demands.
  • Enjoy travel around Australia and the world.
Qualifications:
  • An engineering qualification with strong inclination towards hands-on skills in mechanical and electrical systems.
  • An electrical qualification or trade would be highly advantageous.
Estimated Salary:

$120,000 - $180,000 per annum, depending on experience.



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