Front of House Leadership Role

4 weeks ago


Chatswood, Australia Black Star Pastry Full time
About the Opportunity

At Black Star Pastry, we're seeking an experienced Front of House Supervisor to join our leadership team in Chatswood. This is a fantastic opportunity to lead a talented team and deliver exceptional customer experiences.

Job Summary

We're looking for a passionate and experienced hospitality professional with strong leadership skills to oversee daily front-of-house operations. As our ideal candidate, you'll have a proven track record of success in supervisory roles, excellent communication skills, and a genuine passion for delivering outstanding customer service.

Key Responsibilities
  • Leadership: Lead and supervise daily front-of-house operations, ensuring seamless execution of our high standards.
  • Training and Development: Train and mentor food and beverage attendants, providing constructive feedback and guidance to support their growth.
  • Customer Service: Master our menu to provide expert recommendations to customers, ensuring they receive exceptional service and high-quality products.
  • Quality Control: Ensure food quality and presentation meet our exacting standards, consistently delivering a world-class experience.
Requirements
  • Experience: Previous leadership or supervisory experience in hospitality, preferably in a similar environment.
  • Customer Focus: A genuine passion for delivering outstanding customer experiences and high-quality products.
  • Communication: Excellent verbal and written communication skills, with the ability to connect with customers and colleagues alike.
About Us

Since opening our first boutique patisserie in Newtown in 2008, Black Star Pastry has become a beloved Sydney institution. We're famous for our Strawberry Watermelon Cake and have expanded to stores in Rosebery, Sydney's CBD, Chatswood, and our original Newtown home.

What We Offer
  • Competitive Salary: $71,450 base salary + superannuation, reflecting our commitment to rewarding our team members' hard work and dedication.
  • Total Salary Package: $79,666.75, including all benefits and allowances.

We cultivate a fun and inclusive culture, bringing together a team of highly engaged and collaborative individuals who thrive in a hands-on, fast-paced environment. If you're excited about being part of an innovative and growing business, doing great things in Sydney, we'd love to hear from you.



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