Senior Client Service Officer

4 weeks ago


Mudgeeraba, Queensland, Australia Stitch Recruitment Full time
About the Role

We are seeking a highly skilled Senior Client Service Officer to join our team at Stitch Recruitment. As a key member of our team, you will be responsible for providing exceptional client service and support to our clients in the Tax and Advisory sector.

Key Responsibilities
  • Collate and lodge taxation documents with accuracy and attention to detail
  • Prepare and lodge ASIC documents in a timely manner
  • Liaise with the ATO and government/regulatory bodies to ensure compliance
  • Prepare and coordinate tax packs for clients
  • Invoice and manage repayment plans for clients
  • Manage client requests and queries in a professional and courteous manner
  • Supervise and mentor a team of Client Service Professionals to ensure high-quality service delivery
About You
  • Previous experience as a CSO or CSP in a accounting firm
  • Intermediate skills in Xero, MYOB, and MS Office
  • Ability to work in a fast-paced environment with a strong attention to detail
  • Experience in external stakeholder management and team supervision
What We Offer
  • Paid staff gym membership and health initiatives
  • Quarterly team events and incentives
  • Flexible work options, including work-from-home and 9-day fortnight
  • Career progression opportunities, including the chance to manage a team
  • Salary up to $85,000 + Super


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