Client Service Officer

1 month ago


Mudgeeraba, Queensland, Australia Programmed Full time
Job Title: Client Service Officer

We are seeking a highly motivated and customer-focused Client Service Officer to join our team at a large sports precinct facility. As a key member of our operations team, you will be responsible for delivering exceptional customer service to a diverse range of visitors, including sports teams, community groups, and school groups.

Key Responsibilities:
  • Manage venue run sheets and booking information to ensure smooth operations
  • Perform hirer inductions and provide excellent customer service
  • Respond to incoming venue enquiries via phone and email
  • Manage financial payments and execute end-of-day financial reports
  • Attend and contribute to pre-event meetings
  • Set up and pack down sports fields, leisure centre courts, and meeting rooms as required
  • Perform end-of-day administration and facility management procedures
  • Ensure safety and presentation of all venue areas
Requirements:
  • Availability to work between Monday and Sunday, 20+ hours a week
  • Previous experience and/or qualification within the sport, recreation, health, or fitness fields
  • Blue Card, First Aid, and Police clearance (can be obtained prior to commencing)

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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