Client Care Professional

4 days ago


Australia beBeeCustomerService Full time $70,000 - $85,000
Job Opportunity: Client Care Representative Clinical Administration

We are seeking a dedicated and hands-on customer service professional to provide exceptional service to our clients.

The successful candidate will play an important role in welcoming clients, scheduling and confirming appointments, providing administrative support to our clinicians, and efficiently managing the day-to-day operations of our clinics.

Key Responsibilities:
  • Welcome and manage client experiences for optimal outcomes
  • Schedule and confirm appointments for clients
  • Provide administrative support to clinicians
  • Efficiently manage clinic operations
Requirements:
  • Possess a passion for delivering exceptional client experiences
  • Develop strong communication and active listening skills
  • Show resilience, self-motivation, and energy
  • Excel in organizational and time management skills
  • Ability to work autonomously and effectively within a team
  • Focused on achieving results and delivering the best possible outcomes for both our clinic and clients
  • Maintain intermediate computer skills
  • Express interest in learning about features and basic repair/maintenance of hearing aids
  • Prior experience in customer service is advantageous
What's in it for You?

You will enjoy a competitive remuneration package including base salary plus monthly performance bonuses, salary packaging options, uniform allowance, access to discounts from over 500 retailers across Australia, generous employee discounts on products for yourself and your family, online wellbeing centre & Employee Assistance Program (EAP), access to the LinkedIn Learning Platform, opportunity to grow and develop in your role and beyond, a values-driven and people-centered culture, being part of a dynamic and supportive team, and a genuinely rewarding role with purpose and meaning.



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