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Leading Hand
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Laverton, Australia William Adams Full timeWe are now seeking a highly motivated, hands-on and customer focused **Team Leader **to lead, coach and develop an assigned team of Diesel Technicians. This role is based at our Laverton Service Workshop, working a 7x7 roster. **Reporting to the Service Supervisor, this role will be responsible for**: - Supervising the workmanship and performance of the...
Service Supervisor
2 months ago
We are seeking a highly motivated and developing leader to join our team as a Service Supervisor at our Laverton branch.
The successful candidate will be responsible for providing supervision and guidance to a team of technicians and apprentices while ensuring customer needs are met through effective work order management.
This is a great opportunity for a trade qualified Diesel Technician with strong earthmoving industry experience to develop their leadership skills and take on a new challenge.
The role will involve:
- Maintaining a safe work environment with a focus on continuous improvement
- Striving to continuously achieve on customer expectations through proactive work order management
- Ensuring exceptional delivery of our customer experience
- Building on existing service operations within the workshop environment to develop team and self
- Leading by example and being an advocate for our core values of Integrity, Commitment, Teamwork, Excellence and Sustainability
To be considered for this role, you will have:
- A genuine commitment to safety
- Experience in scheduling and labour coordination
- Demonstrated ability to manage a high performing team
- Knowledge of Caterpillar (or similar) equipment
- Highly developed organisational skills with the ability to successfully manage fluctuating workloads and prioritise accordingly
- Operational experience within the earth-moving industry
- Intermediate Computer Literacy Skills (including MS Office Suite)
- Advanced communication skills (written, verbal and interpersonal)
We offer a competitive salary package, including annual salary and performance reviews, as well as access to exclusive discounts through The Hub.
At William Adams, our people and their safety, health and wellbeing genuinely matter to us. We provide a supportive and welcoming culture, and strive to create an engaged, diverse, and inclusive team.
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