Voice Solutions Manager

7 days ago

Sydney, New South Wales, Australia beBeeEngineering Full time $100,000 - $115,000

Macquarie Group is seeking a Voice Engineer to join its Global Voice Services team. This role involves managing voice solutions and systems to meet business, service, and lifecycle requirements.

The ideal candidate will have experience working in unified communications and/or networking in a large enterprise environment, preferably as a network or voice engineer. Exposure to cloud voice applications, contact centre / call centre applications, and routing is also desirable.

The selected individual will be responsible for:

  • Managing various communication, voice, and voice recording platforms
  • Monitoring system dashboards for active alerting systems

In addition to technical skills, excellent communication skills are essential for this role. The individual must respond to voice-related outages on a 24/7 basis when on-call.

We value diversity and inclusion at Macquarie. We encourage people from all backgrounds to apply. We welcome further discussions on how you can feel included and belong at Macquarie throughout our recruitment process.

The successful candidate will have the opportunity to learn new technologies and work with a diverse team across geographical locations.

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