Customer Delivery Engineering Technical Leader

1 day ago


Canberra, ACT, Australia Capgemini Full time
About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their businesses by harnessing the power of technology. With a strong 50-year heritage and deep industry expertise, we are trusted by our clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast-evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering, and platforms.

The Role

We are seeking a highly skilled and experienced Customer Delivery Engineering Technical Leader to join our team. As a key member of our engineering leadership team, you will be responsible for managing customer engagements, including planning, designing, implementing, optimizing, and automating network services. You will lead technical discussions, identify customer challenges, and create cutting-edge solutions that meet their business requirements.

Key Responsibilities
  • Lead customer engagements, including planning, design, implementation, optimization, and automation services.
  • Own the technical engagement with customers, identify problems, and develop top-tier solutions.
  • Translate business requirements into technical requirements and oversee the design, validation, deployment, and automation processes.
  • Build and sustain deep relationships with customers, partners, and Cisco delivery teams.
  • Travel to customer sites as required to deliver on-site services and support.
Requirements

We are looking for a passionate, persuasive, and charismatic leader who can quickly establish executive interest in Cisco services by articulating the value and business benefits of Cisco's network migration services. You should have a strong background in leading and supporting large-scale Campus/WAN networking technologies, with experience in cloud solutions (AWS, Azure, Google) and familiarity with Dev Net and Dev Ops principles, Agile practices, software engineering, and an ability to understand code/APIs. Proficiency in Unix/Linux environments is also required.

What We Offer

At Capgemini, we offer a comprehensive benefits program, including EAP, access to a medical network, financial assistance for relevant tertiary education, study leave, salary continuance insurance, and an extensive discount and rewards program. We are committed to equal opportunities for all and strongly encourage applications from suitably qualified candidates regardless of their gender identity, ethnicity, sexual orientation, religion, ability, intersex status, or age.



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