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Quality and Risk Management Specialist

2 months ago

Hobart, Tasmania, Australia Calvary Care Full time
About the Role

The Quality and Risk Manager is a key position at Calvary Care, responsible for ensuring the highest standards of clinical quality and risk management across our healthcare services.

Key Responsibilities
  • Develop and Implement Quality and Risk Management Strategies
    • Identify, analyze, monitor, and report on risks to patient safety and organizational outcomes
    • Manage risks through quality action plans and the organizational risk register
    • Ensure policies and processes are in place to facilitate the implementation of the strategy
  • Promote a Culture of Risk Awareness
    • Promote the management of risks by patients, visitors, and contractors
    • Contribute to developing and sustaining a work culture that encourages and supports open risk identification and management
  • Lead Quality and Risk Management Initiatives
    • Oversee the implementation of Calvary Care's integrated risk management strategy
    • Develop and maintain quality and risk management policies and procedures
    • Collaborate with stakeholders to ensure effective risk management practices
Requirements
  • Registration with the Australian Healthcare Practitioner Agency Authority
  • Extensive Knowledge of Quality Management and Accreditation Processes
  • Practices in Accordance with ACSQHC National Standards
  • Knowledge of Risk Management/Quality
    • Incident reporting systems
    • Mortality and morbidity review
    • Complaints management
    • Adverse event investigation and follow-up
    • Root cause analysis investigation/adverse/sentinel event investigation
    • Risk register
    • ACQSHC National Standards
    • Knowledge of ISO 31000:2018 Risk Management
  • Evidence of Covid-19 Vaccination
  • Strong Organizational, Planning, and Analytical Skills
  • Skills in Information Analysis and Research Design
  • Personal Competencies Required
    • Ability to maintain professional relationships with key stakeholders
    • Capacity to influence the work of others when no direct control
    • Service and results-oriented
    • Continuous quality improvement focus
    • Sophisticated communication and interpersonal skills
    • Displays intuition, motivation, and self-confidence