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Technical Solutions Expert

1 week ago

Melbourne, Victoria, Australia Xylem Full time
About the Role

Xylem's focus is on providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. As a key member of our team, you will play a crucial role in ensuring the seamless operation and optimisation of our water metering solutions.

The ideal candidate will have a strong background in metrology and IoT devices, with excellent communication and problem-solving skills. They will also possess a passion for delivering high-quality technical support and guidance to customers and partners.

Key Requirements:
  • Minimum 5 years' experience in tier 1 technical support/engineering roles.
  • Bachelor's degree in engineering or technology qualifications desired.
  • ITIL or equivalent desired.
  • Moderate level of regional and state travel required.
What We Offer:
  • Training and Career Development opportunities.
  • Company Bonus Program.
  • Subsidised Health Insurance for employees and their immediate family.
  • Gym Membership discounts and other wellbeing benefits.