Customer Service Expert

2 weeks ago

Perth, Western Australia beBeeService Full time $63,000 - $84,000
Customer Service Professional

We are seeking a dedicated individual to join our team as a Customer Service Professional. In this role, you will be responsible for ensuring that customers receive outstanding service delivery.

  • Onboard new customers and manage referrals within SLA timeframes
  • Respond to inbound queries and urgent follow-ups with professionalism and care
  • Support contract and invoice processing in line with service standards
  • Collaborate with internal teams and third-party stakeholders
  • Maintain compliance with privacy and PCI requirements
  • Assist with data administration across systems

About This Role:

  • 3-5 years experience in a customer service role
  • Strong verbal and written communication skills
  • High attention to detail and accuracy
  • Proven commitment to service excellence
  • Confident using various software systems
  • Proficient in Microsoft Office Suite
  • Completion of NDIS Worker Orientation Module and Screening Check
  • Adaptable, proactive, and a team player with a positive attitude

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