Insurance Claims Specialist

1 week ago


Parramatta, New South Wales, Australia Randstad Full time
About the Role

We are seeking a highly skilled Insurance Claims Officer to join our team at Randstad. As a key member of our Hospital Claims Team, you will be responsible for processing high-volume hospital claims while ensuring our members' benefits are at the forefront of every decision.

Key Responsibilities
  • Assess, review, and pay hospital claims in accordance with policies and rules
  • Maintain claims quality by ensuring accuracy targets are achieved and error rates are below KPIs
  • Process rejected claims and maintain accurate provider records
  • Process claim adjustments and initiate follow-up
  • Action reports and respond to enquiries from Medicare and providers
Requirements
  • Highly accurate with exceptional attention to detail
  • Previous experience in insurance claims or insurance call centre
  • Process-driven with excellent written and verbal communication skills
  • Problem-solving skills while working under pressure
  • Ability to work well within a team
What We Offer
  • Flexibility with hybrid work-from-home structure
  • Comprehensive training and development
  • Discounts across all products
  • Dynamic, vibrant, and passionate team who celebrate the small and large wins together
  • Reward and recognition programs with long-term career prospects


  • Parramatta, New South Wales, Australia Randstad Full time

    About the RoleWe are seeking a highly skilled Insurance Claims Officer to join our team at Randstad. As a key member of our claims team, you will be responsible for processing high-volume hospital claims, ensuring that our members' benefits are at the forefront of every decision.Key ResponsibilitiesAssess and review hospital claims in accordance with...


  • Parramatta, New South Wales, Australia Randstad Full time

    About the RoleWe are seeking a highly skilled Insurance Claims Officer to join our team at Randstad. As a key member of our Hospital Claims Team, you will be responsible for processing high-volume hospital claims while ensuring our members' benefits are at the forefront of every decision.Key ResponsibilitiesAssess, review, and pay hospital claims in...

  • Claims Specialist

    7 days ago


    Parramatta, New South Wales, Australia Employers Mutual Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to provide ongoing support to injured workers during their return-to-work journey. We foster a culture of learning and growth that allows us to continually invest in our employees.The OpportunityWe are partnering with UTS Law Students to provide a career pathway...


  • Parramatta, New South Wales, Australia Aon Full time

    About the RoleThis is an exciting opportunity to join Aon as an Insurance Administration Support Specialist, where you will play a key role in providing exceptional client service and administrative support to our Insurance Brokers.Key ResponsibilitiesProvide administrative support to our Account Brokers, ensuring seamless client service and insurance/risk...


  • Parramatta, New South Wales, Australia Haylo People Full time

    About the RoleHaylo People is a specialist recruitment agency supporting the Personal Injury and Insurance industries. We are partnered with a reputable Underwriting agency that specialises in Commercial Motor Claims insurance for small and medium companies.This is a permanent full-time role with the flexibility to work remotely in NSW. The role offers a...


  • Parramatta, New South Wales, Australia Aon Full time

    About the RoleWe are seeking a highly organized and detail-oriented Insurance Administration Support professional to join our team at Aon. As an Insurance Administration Support, you will play a critical role in providing exceptional client service and administrative support to our Insurance Brokers.Key ResponsibilitiesProvide administrative support to our...

  • Claims Officer

    3 weeks ago


    Parramatta, New South Wales, Australia Randstad Full time

    About the RoleWe are seeking a highly skilled Claims Officer to join our team at Randstad. As a Claims Officer, you will be responsible for processing high-volume hospital claims while ensuring the member's benefits are at the forefront of every decision.Key ResponsibilitiesAssess, review, and pay hospital claims in accordance with policies and rulesMaintain...


  • Parramatta, New South Wales, Australia Aon Full time

    Insurance Administration Support RoleWe are seeking a highly organized and detail-oriented individual to join our team as an Insurance Administration Support. This role will provide administrative support to our Insurance Brokers, ensuring seamless client service and efficient operations.Key Responsibilities:Provide administrative support to our Account...


  • Parramatta, New South Wales, Australia QBE Insurance Group Full time

    About the RoleWe are seeking a highly skilled Dispute Resolution Specialist to join our Customer Relations and Advocacy team. As a key member of our team, you will be responsible for managing organisational obligations and compliance in relation to the conduct of disputes under the Motor Accident Injuries Act 2017 (NSW).Key ResponsibilitiesManage...

  • Senior Claims Manager

    1 month ago


    Parramatta, New South Wales, Australia Employers Mutual Management Pty Ltd Full time

    About Employers Mutual Management Pty LtdWe are a leading Claims Management Services provider, dedicated to helping individuals and businesses navigate the complexities of Workers Compensation and Personal Injury Claims. Our mission is to deliver exceptional Claims Management solutions, ensuring timely and fair outcomes for all parties involved.The...


  • Parramatta, New South Wales, Australia Aon Full time

    Insurance Administration Support RoleAon is seeking a highly organized and detail-oriented Insurance Administration Support professional to join our team. In this role, you will provide administrative support to our Insurance Brokers, ensuring seamless client service and efficient operations.Key Responsibilities:Provide administrative support to our Account...

  • Senior Claims Manager

    2 weeks ago


    Parramatta, New South Wales, Australia Employers Mutual Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Case Manager to join our team in Parramatta or Brisbane. As a Senior Case Manager, you will play a critical role in managing end-to-end workers compensation claims, including disability management aspects within the legislation or policy in a Self-Insured environment.Key...

  • Mobile Case Manager

    5 days ago


    Parramatta, New South Wales, Australia EML (Employers Mutual Limited) Full time

    About EMLEML is a leading Workers Compensation and Personal Injury Claims Management business, dedicated to helping people get their lives back through ongoing support during their return-to-work journey.We foster a learning culture that allows for us to continually invest in our employees, ensuring a long-term career here at EML.The RoleAs a Mobile Case...

  • Senior Claims Manager

    4 weeks ago


    Parramatta, New South Wales, Australia Employers Mutual Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Case Manager to join our team in Parramatta or Brisbane. As a Senior Case Manager, you will play a critical role in proactively and effectively managing end-to-end workers compensation claims, including disability management aspects within the legislation or policy in a Self-Insured...


  • Parramatta, New South Wales, Australia Haylo People Full time

    Recovery Portfolio ManagerHaylo People is a specialist recruitment agency supporting the Personal Injury and Insurance industries. We are partnered with a reputable Underwriting agency that specialises in Commercial Motor Claims insurance for small and medium companies.This role is a permanent full-time position with the flexibility to work remotely in NSW....


  • Parramatta, New South Wales, Australia Employers Mutual Full time

    About the RoleEML is a leading provider of workers compensation and personal injury claims management services. We're committed to helping individuals recover and return to work through our ongoing support and expertise.This is an exciting opportunity to join our team as a Senior Claims Manager, where you'll play a key role in coordinating, negotiating, and...

  • Senior Claims Manager

    1 month ago


    Parramatta, New South Wales, Australia Employers Mutual Management Pty Ltd Full time

    About the RoleEML is a leading provider of workers compensation and personal injury claims management services. Our goal is to deliver exceptional support to individuals during their return-to-work journey, fostering a culture of ongoing growth and development.This is an exciting opportunity to join our diverse team in Parramatta, where you will play a...


  • Parramatta, New South Wales, Australia EML (Employers Mutual Limited) Full time

    About EMLEML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey.We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest...


  • Parramatta, New South Wales, Australia people2people Full time

    About the Role:As a Claims Administrator at people2people, you will be responsible for verifying incentives and collaborating with internal and external stakeholders to resolve queries. Your key responsibilities will include communicating with customers and sales teams for all claim-related issues, reviewing and finalizing outstanding claims and unpaid...


  • Parramatta, New South Wales, Australia people2people Full time

    About the Role:As a Claims Administrator at people2people, you will be responsible for verifying incentives and collaborating with internal and external stakeholders to resolve queries. Your key responsibilities will include communicating with customers and sales teams for all claim-related issues, reviewing and finalising outstanding claims and unpaid...