Agile Transformation and Coaching Practice Leader

2 days ago

Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time

About the Role

We are seeking an experienced Agile Transformation and Coaching Practice Leader to join our team at the Commonwealth Bank of Australia.

The successful candidate will lead our transformation and operations of the Delivery Coaching Practice, driving exceptional outcomes for our business, customers and our people. They will be known as an expert of Agile, able to drive agile ways of working through theoretical knowledge of how to do agile and practical experience in how to be agile.

As a key member of our leadership team, you will take accountability for the Practice's performance and initiatives for our delivery coaches across the Group and assist the business as it continuously uplifts its ways of working aligned with our Pace transformation.

The role will bring together the bank's Chapter Areas and Chapters across people and capability, with a key focus on enabling the capability, value and uplift of the CBA's coaching community.

This is a critical role that requires significant experience in agile and coaching disciplines, agile ways of working with the ability to build a strategy that can be understood at all levels of the organisation.

Key Responsibilities:

  • Lead the coaching capability within the Delivery Practice to ensure the bank optimises its use of its coaches to drive its transformation and Pace objectives.
  • Drive targeted attraction, retention and engagement strategies across the Group to build the best in class coaching community.
  • Support CALs and Chapter Leads to build, lead and inspire engaged teams.
  • Create the Practice value proposition and set guardrails, frameworks and standards that apply across our Delivery Coaching Chapters.
  • Simplify and enhance processes and tools to enable increased velocity and quality in the delivery of outcomes for our customers and our business.
  • Provide people leadership and management and define career options available to CALs and CLs.
  • Define, capture and leverage metrics and data to inform continuous improvement opportunities that increase the effectiveness of the Chapter that aligns to industry standards.
  • Uplift Practice maturity by fostering a culture of sharing, learning and problem solving across the Practice.
  • Facilitate the constructive resolution of conflicts which may arise both internally and externally to the Practice.
  • Participate and contribute to the Delivery Coaching Practice and/or Chapter including maintaining technical experience commensurate with their specific Practice.

Your Skills and Qualifications

  • Direct experience leading, coaching, mentoring and facilitating at a senior to executive level (Financial Services experience desirable).
  • Possess fundamental coaching accreditations (e.g. IC-ENT Enterprise agile) along with certifications relating to agile and product principles such as Lean/Six Sigma/SAFe/Kanban/Scrum.org.
  • Influenced leadership as a trusted ally of the coaching community aligning with the needs of the Group and leadership objectives.
  • Experience in working on transformation initiatives within a large enterprise environment.
  • Experience in coaching at scale and transforming individuals and large teams across the Group.
  • Experience, skills and passion for attracting, developing and retaining talent to future proof the coaching community.
  • Experience in public speaking and presenting/facilitating to large audiences.
  • Experience in balancing operational rigour, governance and adaptability within an agile organisation and ensure all processes are compliant with regulations and practices.
  • Experience in leading and monitoring all levels of coaches, ensuring the minimum standard of coaching acumen is consistently being achieved for effective trust of the coaching capability across the organisation.
  • Experienced and comfortable communicator, verbal and written, influential at all levels.

About You

We are interested in hearing from people who have the passion and drive to make a meaningful impact in our organisation. If you have the skills, experience and qualifications outlined above, we encourage you to apply.

Estimated salary: $150,000 - $180,000 per annum, depending on your experience and qualifications.

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