Leading Customer Service Professional Wanted

6 days ago

Sydney, New South Wales, Australia beBeeLeadership Full time
Customer Service Manager Job

This position will be a key leadership role in our organisation. The Customer Service Manager will oversee customer communications, information management and workplace health and safety. We are looking for a highly skilled professional to lead our team.

Key Responsibilities:

  • Lead the customer communications team
  • Oversee information management systems
  • Ensure workplace health and safety standards are met

Requirements:

  • Qualifications: Relevant tertiary qualification in community, workplace health and safety, customer communications and services, information management or business administration
  • Workplace expertise: Strong background in workplace health and safety, internal audit, risk management, customer service, information management and working with volunteers and vulnerable communities
  • Strategic leadership: Proven ability to set strategic direction at team or departmental levels
  • Community engagement: Experienced in delivering high-quality customer service tailored to diverse community needs
  • Team leadership: Skilled in supervising and leading teams, managing performance and providing ongoing support and guidance

Benefits:

  • Opportunity to work in a dynamic and supportive team environment
  • Professional development opportunities
  • Competitive salary package

Other Information:

The City of Mitcham is a vibrant and diverse community with a strong focus on customer service. We offer a range of benefits including professional development opportunities, a competitive salary package and a dynamic and supportive team environment.

How to Apply:

To apply please click on the link below and provide a copy of your current resume and cover letter outlining your relevant knowledge, skills, experience and intention to apply for this opportunity.

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