Highly Skilled Medical Front Office Coordinator Wanted

6 days ago

Melbourne, Victoria, Australia beBeeCare Full time $59,000 - $71,000

We are seeking a highly skilled and dedicated Medical Front Office Coordinator to join our team.

This is an excellent opportunity for someone who is passionate about delivering exceptional patient care and providing administrative support in a fast-paced medical environment.

Your key responsibilities will include:

  • Greeting patients and visitors, answering phone calls, and handling inquiries in a professional and courteous manner.
  • Scheduling appointments, managing waitlists, and ensuring that patients receive timely and efficient service.
  • Managing medical records, maintaining accurate and up-to-date patient information, and adhering to strict confidentiality guidelines.
  • Handling billing, insurance claims, and other financial transactions in a timely and accurate manner.
  • Collaborating with healthcare professionals, including doctors, nurses, and other support staff, to ensure seamless communication and coordination of care.

To be successful in this role, you will need:

  • Previous experience in a medical administration or reception role, preferably in a hospital or medical practice setting.
  • Exceptional customer service skills, with the ability to remain calm and composed under pressure.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, colleagues, and external stakeholders.
  • A high level of attention to detail, with a strong focus on accuracy and quality.

We offer a range of benefits, including:

  • A competitive salary and annual leave package.
  • Ongoing training and professional development opportunities.
  • A supportive and collaborative team environment.
  • The chance to make a real difference in the lives of our patients and their families.

About us:

We are a leading provider of primary healthcare services, with a strong commitment to delivering exceptional patient care and outcomes. Our team of healthcare professionals is dedicated to providing high-quality, compassionate care to our patients, and we are seeking like-minded individuals to join our team.

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