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Technology Risk Mitigation Specialist

1 week ago

City of Greater Geelong, Australia Capgemini Full time
About the Role

We are seeking an IT Service Management Expert to lead and direct resolution teams as a Major Incident Manager. The successful candidate will be responsible for ensuring effective incident and problem management practices are in place, managing conflicts, and communicating effectively with stakeholders.

You will also be expected to proactively analyze events/incidents, identify root causes, and develop solutions to prevent future occurrences.

This is an exciting opportunity to work with a dynamic team and contribute to the success of our clients.