SecureTec Field Technician

4 weeks ago

Sydney, New South Wales, Australia Secure Parking Full time

At Secure Parking, we're looking for a skilled Car Park Equipment Technician to join our SecureTech field services team.

This role is ideal for someone who enjoys working with IT equipment in a dynamic outdoor environment, with opportunities to work on cutting-edge technology and traditional car park equipment.

As a Car Park Equipment Technician, you'll be responsible for identifying and repairing software and hardware issues within car park equipment, performing regular preventative maintenance, and installing and configuring equipment.

Key responsibilities include:

  • Identifying and repairing software and hardware issues within car park equipment.
  • Performing regular software and hardware preventative maintenance on car park equipment.
  • Installing cables and equipment and configuring and testing hardware and software.
  • Documenting equipment locations and configurations.
  • Running diagnostic programs or using test equipment to locate the source of issues.
  • Recording information on issues, their symptoms, diagnostic steps taken, and their results, and resolution steps, as well as details of preventative maintenance, including travel time and time spent on site.
  • Regularly monitoring the incoming work queue and ensuring issues are assigned and actioned in a timely manner.
  • Communicating effectively with landlords, customer service representatives, and leadership team.

This role requires good organisational and communication skills, a solid logical troubleshooting ability, and a foundational understanding of electrical and mechanical principles, network concepts, and basic PC skills.

A data or electrical trade license would be looked upon favourably, and a current unrestricted driver's licence is required due to the team's roster schedule and peak hours coverage.

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