Help Customers Thrive as a Support Specialist

3 days ago


Sydney, New South Wales, Australia beBeeCustomerSupport Full time $68,000 - $97,000

As a Customer Experience Specialist, you will play a key role in delivering exceptional service to our clients. Your primary responsibility will be to provide timely and effective support to customers via phone and email.

Key Responsibilities
  • Respond to customer inquiries in a professional and courteous manner
  • Provide product information and resolve customer complaints in a fair and efficient manner
  • Collaborate with internal teams to ensure seamless communication and issue resolution
Requirements
  • Previous experience in a customer-facing role, preferably in the healthcare or FMCG industry
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail
What We Offer
  • Opportunities for growth and development within the company
  • A competitive compensation package and benefits program
  • Access to ongoing training and development opportunities
  • A dynamic and supportive work environment
Our Culture
  • Emphasis on teamwork and collaboration
  • Flexible work arrangements and work-life balance
  • Recognition and reward programs for outstanding performance

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