Customer Service Representative Opportunity

5 hours ago

Singleton, Australia beBeeCustomer Full time $90,000 - $120,000

Job Title: Customer Service Representative

Overview of the Role

We are currently seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative.

As a Customer Service Representative, you will be the primary point of contact for our customers, providing them with exceptional service and support. Your key responsibilities will include:

  • Responding to customer inquiries and resolving issues in a timely and professional manner
  • Providing product and service information to customers
  • Upselling and cross-selling products and services to customers

To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as a strong passion for delivering exceptional customer service. You will also have a solid understanding of banking products and services.

In return for your hard work and dedication, we offer a competitive salary and benefits package, including access to ongoing training and development opportunities.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application today.

Key Responsibilities

The following are the key responsibilities of the Customer Service Representative role:

  • Providing exceptional customer service through various channels, including phone, email and face-to-face interactions
  • Responding to customer inquiries and resolving issues in a timely and professional manner
  • Providing product and service information to customers
  • Upselling and cross-selling products and services to customers

Benefits

  • Competitive salary and benefits package
  • Ongoing training and development opportunities

Requirements

  • Excellent communication and interpersonal skills
  • Strong passion for delivering exceptional customer service
  • Solid understanding of banking products and services

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